应用信息
- 应用名称：RoomX
- 应用类型：房源管理与评分助手
- 核心流程：录入房源 → 评分对比 → 通勤计算 → 协作共享
- 支持平台：iPhone、iPad (iOS 26+)、visionOS 26+
- 账号能力：Sign in with Apple
- 协作能力：CloudKit 共享与变更提议审核
RoomX Support
获取房源录入、评分计算、AI 导入、通勤路线与协作同步相关帮助。
Support Overview
联系我们
如果你在使用 RoomX 时遇到房源录入异常、评分计算不符预期、AI 导入识别错误、通勤路线计算失败或 CloudKit 协作问题，请通过下方邮箱联系我们。
infox.feedback@gmail.com
适用事项：房源数据异常、评分偏差、AI 导入错误、通勤计算问题、协作同步问题。
- 设备型号与系统版本
- App 版本号
- 问题所属模块（录入/评分/AI/通勤/协作）
- 问题复现步骤与预期结果
- 截图、录屏或相关房源信息（可脱敏）
我们可以帮助你的事项
- 房源录入字段缺失、数据保存失败
- 评分结果异常、权重配置不生效
- AI 文本/图片识别结果不准确、导入失败
- 通勤时间计算超时、路线无法显示
- 小区档案未自动填充、城市区县选择异常
- 房源照片导入或显示问题
- CSV 导出格式或内容异常
- CloudKit 协作邀请、同步或变更提议问题
FAQ
常见问题
1. 如何联系 RoomX 支持团队？
请发送邮件至 infox.feedback@gmail.com。建议附上设备信息、系统版本、App 版本与问题截图，便于快速定位。
2. 买房和租房模式有什么区别？
买房模式包含总价、单价、贷款计算、税费评分等字段；租房模式包含月租、押金、租期、家具配置等字段。两种模式的房源列表独立显示和筛选。
3. 评分权重如何自定义？
- 进入设置页面。
- 在"评分权重"区域调整各维度权重（通勤、地铁、学区、房龄、户型、朝向、税费）。
- 保存后所有房源评分会自动重新计算。
4. AI 导入支持哪些内容？
支持粘贴房源文字描述（如链家/贝壳房源信息）或拍照/导入房源图片。AI 会自动识别价格、面积、户型、楼层等关键字段。
5. 通勤时间是怎么计算的？
基于 Apple MapKit 驾车路线，从房源地址到你设置的通勤目的地计算预估驾车时间。结果受实时路况影响。
6. 小区档案是什么？
当你录入某小区的第一套房源后，小区的公共信息（如位置、物业、绿化率等）会被自动缓存。之后录入同小区的其他房源时，这些信息会自动填充。
7. 如何与家人共享看房记录？
通过 CloudKit 协作功能邀请家人。被邀请人可查看房源并提交变更提议，由你审核后生效。
8. CSV 导出包含哪些数据？
导出当前模式下所有房源的完整属性字段，包括评分结果和通勤时间，可用 Excel 或 Numbers 打开。
9. 数据会丢失吗？
数据默认存储在设备本地。启用 iCloud 同步后，数据会自动备份到 iCloud。建议定期使用 CSV 导出作为额外备份。
Support Overview
Contact
If you need help with RoomX, including property entry issues, scoring anomalies, AI import errors, commute calculation failures, or CloudKit collaboration behavior, contact us below.
infox.feedback@gmail.com
Typical topics: data save failures, scoring mismatches, AI recognition errors, commute routing issues, and sync conflicts.
- Device model and OS version
- App version
- Module involved (Entry/Scoring/AI/Commute/Collaboration)
- Reproduction steps and expected result
- Screenshots, recordings, or relevant property info (redacted if needed)
App Information
- App name: RoomX
- App type: Property management and scoring assistant
- Core flow: Record property -> Score comparison -> Commute calculation -> Collaboration
- Platform: iPhone, iPad (iOS 26+), visionOS 26+
- Account capability: Sign in with Apple
- Collaboration: CloudKit sharing and change proposal review
What We Can Help With
- Missing property fields or data save failures
- Scoring result anomalies or weight config not taking effect
- AI text/image recognition inaccuracy or import failures
- Commute time calculation timeout or missing routes
- Community profile not auto-filling or city/district selection issues
- Property photo import or display issues
- CSV export format or content anomalies
- CloudKit invitations, sync behavior, and change proposal issues
FAQ
Frequently Asked Questions
How do I contact RoomX support?
Email infox.feedback@gmail.com. Include device details, OS version, app version, and screenshots for faster diagnosis.
What is the difference between buying and renting modes?
Buying mode includes total price, unit price, mortgage calculation, and tax scoring fields. Renting mode includes monthly rent, deposit, lease term, and furniture configuration. Property lists are filtered independently per mode.
How do I customize scoring weights?
- Open the Settings page.
- Adjust dimension weights (commute, subway, school, age, layout, facing, tax).
- All property scores recalculate automatically after saving.
What can AI import recognize?
You can paste property text descriptions (e.g., from Beike/Lianjia listings) or capture/import property photos. AI automatically recognizes price, area, layout, floor, and other key fields.
How is commute time calculated?
Using Apple MapKit driving routes from the property address to your configured commute destinations. Results depend on real-time traffic conditions.
What is a community profile?
When you record the first property in a community, shared info (location, property management, green rate, etc.) is cached. Future properties in the same community auto-fill this data.
How do I share property records with family?
Use CloudKit collaboration to invite family members. They can view properties and submit change proposals that require your approval.
What does the CSV export include?
It exports all property attributes for the current mode, including scores and commute times. Open with Excel or Numbers.
Will my data be lost?
Data is stored locally by default. With iCloud sync enabled, it backs up automatically. We recommend periodic CSV exports as additional backup.
Support Email Template
Subject
RoomX Support Request
Include
- Device model
- OS version
- App version
- Module (Entry/Scoring/AI/Commute/Collaboration)
- Issue description
- Reproduction steps
- Screenshots or recordings
Privacy and Terms
For details about data storage, network behavior, AI services, and service terms, use the links below.
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